1

We just launched and we already have three:

  • mail
  • email
  • civimail

Civi is wide enough that these need not be duplicates, as it also handles snail mail and non-civimail mailing. This however is not so obvious, user friendly, when you're choosing tags. Do we start consolidating, just expand the tag wikis or something else?

3

Mail and email are obviously synonyms. However, there may be a useful distinction between CiviMail and base-level email configuration. Someone having outbound email trouble leading to no receipts going out isn't necessarily going to be looking to a CiviMail tag, especially if they think "I don't use CiviMail; I use MailChimp".

  • What do you suggest for snail mail then? – lynxlynxlynx Mar 24 '15 at 21:18
  • There's no mail tool--just labels or pdf letters, which are their own things. – Andrew Hunt Mar 25 '15 at 0:57
2

Once you have 1250 reputation, you can define tag synonyms.

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