We often find ourselves asking for the same information from people asking questions - Civi version, CMS software, etc.

Many applications have a "Troubleshooting Info" page that collects all this information in one place. I've opened an issue on the issue tracker to add such a page in CiviCRM.

So my question is: What information should we be collecting on such a page?

1 Answer 1


As much as we can get!

  • CiviCRM version
  • PHP version
  • MySQL version and flavor (Percona, MariaDB, etc), if that's discoverable via PHP
  • Web server type (Apache, Nginx, etc) and version
  • Server OS and version
  • If something like Memcached or Redis is present and in use

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